Terms of Service

DESIGN PLATFORMS
We are currently designing for the Blogger & WordPress Platforms

PAYMENT IN FULL REQUIRED UPFRONT
We accept payments through Paypal. Upon submitting your order you will receive an confirmation email of your order with an invoice for the total amount due. Total amount due must be received through PayPal BEFORE design work can begin on your order.

DESIGN SCHEDULE
Blog designs from the start of design work to the actual installation varies with each client and their customization needs.  On average completion of design can take anywhere from 2-4 weeks.  This will vary based on client communication, revisions required and the amount of customization. Print Designs vary from project to project- please speak with designer regarding production time.

DESIGNER FEES
Should you require my services to fix or troubleshoot and I am unable to resolve the issue your money will be refunded via Paypal minus a $25 assessment fee.

CUSTOMER RESPONSIBILITY
It is the client’s responsibility to back up all HTML Widgets and the original blog template. We are not responsible for loss of data. It is also the clients responsibility to add content to all pages in their blogs and websites. Should you want our assistance with adding content it will be at our hourly rate of $40 hour (minimum 1 hour charge).

CONCEPTS & REVISIONS
We will provide an initial concept for your review within 48-72 hours of starting design process. I will be happy to supply you with up to 2 alternate concepts if you do not initially like the first concept. Once approval for a concept has been given we will continue to refine the approved design and submit the client a first rough draft. I will provide up to 3 sets of minor revisions of the design to achieve the aesthetic desired. Please note that if you require more than the 3 set of minor revisions you will incur my hourly fee of $40/hr.

PROJECTS I WILL NOT ACCEPT
As a web & graphic designer I choose to only take on projects that are of a wholesome nature and that reflect a positive healthy message.

COMMUNICATION
Clients will receive communication from the designer via email. Reply emails will be returned in a prompt and timely manner. It is the client’s responsibility to answer emails in a timely manner as to not hold up the design process. Should a client not respond to our email within a 48 hour period the client’s work will be placed on hold and work will begin on the next design on our wait list.

We request for clients to limit and condense the amount of emails sent to us with details regarding edits, changes and requests. We ask this so as to keep details from getting lost.

Please note that my business hours are Tuesday – Friday from 10:00 a.m. – 4:00 p.m. Pacific Standard Time. We are closed for all legal holidays. Please understand that emails will not be answered outside of my business hours as those hours are dedicated to my family and other outside responsibilities.   Thank you for understanding!

PHOTOBUCKET ACCOUNT (pertains to Blogger Clients )To begin the process of design we need you to have a Photobucket account and we will need your username and password. You may change your password to a temporary one while we are using your account.

ACCESS TO YOUR WORDPRESS OR BLOGGER ACCOUNT
We also will need to have administrative privileges to your blog in order to install the completed design. Once you have given final approval of your design we will receive an email with specific directions regarding the next steps that will be taken to install your design on your Blogger/WordPress account.

BLOG/WEB DESIGN FOLLOW-UP
Your designer will be available to you for any questions or follow up regarding your new blog and it’s installation. We will keep a copy of your design in our files for 30 days. After the 30 days the files will be deleted. Should you desire revisions, tweaks, or additional items added to your blog you may contact me during that 30-day period and I will revise the design for $10 per edit (my normal hourly charge is $40 so please note that the $10 per edit fee is at a discounted rate).

ALTERATIONS
All Blog/Web Design created by Sweet Simplicity Designs may not be altered in any way. If at anytime you choose to remove an aspect of my design I ask that you notify me. Any changes to the design made by anyone other than the original designer are not an accurate reflection of the design work by Sweet Simplicity Designs. We have the right to have you remove the design created by our company should you alter it or distort it in any way.

***Designs created are the intellectual property of Sweet Simplicity designs unless otherwise noted (exception logo design). Web designs are not created to be used for printed purposes. Should you require the ability to print using the designs created for web you must contact us and pay an additional fee for print ready files.

***Use of your web design for another URL (not the original URL designed for) is strictly prohibited. Should you need graphics for other social media outlets you must pay an additional fee .

COMPATABILITY
Blog and web designs are created to be compatible with updated browsers (Mozilla Firefox, Google Chrome, Internet Explorer, Safari). We strongly suggest that you update your browser to the most current version available. We are not responsible for design malfunction that appears when clients choose to use outdated browsers.

We however cannot guarantee compatibility with mobile devices such as iPads, mobile phone device and other such devices.  Clients who require a responsive design should notify the designer PRIOR  to the start of their design project.

DESIGN CREDIT
All blog designs created by Sweet Simplicity Designs must have a design credit left intact at the bottom of your homepage. The credit will read: Blog Design by Sweet Simplicity Designs. The text will link to this design site. Should you choose to remove the credit you must also remove your complete design from your blog/website as the removal of design credit is a breaking of the terms of use.

CLIENT FILES
IMPORTANT: After the completion of your design I will keep a file of your designs for 30 days. Any further edits or changes needed after the installation of the design will be at my hourly rate of $30/hour.

REFUNDS & EXCHANGES
Due to the nature of design work ALL sales are final. Sorry no exceptions.

PERMISSIONS
It is illegal for me to use copyrighted images without the express permission of the photographer. By submitting your photo to me, you agree that you are the photographer or have permission in the form of a copyright license from the copyright holder. You also agree to take full responsibility for any misuse of copyrighted images and agree to not hold me liable for any misuse of copyrighted images.

PRINT DESIGN Terms of Service
Should you choose the option to have us print your order it will be shipped USPS Priority Mail. Please allow 3-5 days for delivery. Rush shipping is available for an additional price. Please contact us for details.

 

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