Here are our answers to FAQS about our design services. If there is a question you still need answered please feel free to contact us here and ask.
1. What are you current business hours?
I have arranged my business hours to fit around my family’s schedule. Currently I am designing Monday – Friday from 7:30 AM – 1:30 PM. I am closed Saturday-Sunday and will usually return any emails received on my days off first thing Monday morning.
2. How long will it take for you to complete my design?
Blog and Web Design turnaround times vary based on customization needs of client, timely response to emails and the scope of each project. The estimated design time can vary from 3 to 6 weeks based on client design needs.
3. Can I speak to you on the phone to discuss my design?
Our initial form of contact will be through email and then if we need to talk over the phone to make sure we’re on the same page we can definitely set up a time to chat on the phone or do a Google Video Chat. Please contact me via email to set up an appointment.
4. Do I have to pay for my design upfront?
50% is due upfront to reserve your design start date. Your remaining balance will be due 2 weeks after I begin work on your design. If you need a different payment plan please email me so we discuss options.
5. Can I advertise my business on your site?
I currently am accepting applications for advertisement on this site. Ads must be related to design. I have the right to refuse offering ad space to a business that does not complement the purpose of this site. Please use my contact form to request further information.
6. Do you give refunds?
Due to the nature of design work, time spent on the project consulting & creating with and for clients it is not feasible to offer refunds. It’s important for clients to not only be aware of this specific condition but also to agree to it BEFORE making any payments.
7. Are your designs mobile responsive
We create responsive designs for all SquareSpace & WordPress Websites. They will display on mobile devices such as mobile phones, tablets, and laptops.